Privacy Policy

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 I Need an Expert collects your contact details so we may stay in touch with you and inform you about topics relevant to your interests. We do not share your information with outside parties. By providing your email address and/or mobile number, you agree to us contacting you via these methods.

This privacy policy outlines how I Need an Expert uses and protects the information you provide when you use this website: https://ineedanexpert.co.za/.

I Need an Expert is committed to ensuring your privacy is protected. If we ask you for information that can identify you, it will only be used according to this privacy statement.

I Need an Expert may occasionally update this policy by changing this page. Please check it periodically to ensure you are happy with any changes. This policy is effective from 01/07/2023.

I Need an Expert YouTube Channel and Google Ads – Product and Service Promotions
On our YouTube channel, https://www.youtube.com/@ineedanexpert, and through Google Ads we regularly promote other businesses’ products and services. Any links, website URLs, or promotional information shared in our video descriptions, comments, or during the videos themselves will directly link you to the original provider or originator of the product or service being featured.

Please note that I Need an Expert is not responsible for the privacy practices or the content of external websites. When you engage with these external services or links, you are subject to their terms and privacy policies. We encourage you to review their privacy policies to understand how they handle your personal information.

In compliance with the Protection of Personal Information Act (POPIA), we ensure that your personal information is handled securely and is not shared with third parties without your consent. By interacting with any external links or promotions via our channel, you acknowledge that your data will be processed according to the privacy policies of those third-party service providers.

For any further information or concerns about our privacy practices, please contact us at david@ineedanexpert.co.za or +27 68 229 7868.

WHAT WE COLLECT

We may collect the following information:

• Name and job title
• Date of birth
• Gender
• Contact information (postal address, email address, phone number, social media identity)
• Demographic information such as postcode, preferences, and interests
• Information relevant to customer surveys and offers
• Bank or credit card details for payment purposes
• Employment history, relevant experience, or criminal convictions (for job applications or volunteer roles)
• Information about your activities on our website (e.g., IP address, geographical location)
• Information on which links you clicked in our e-newsletters to improve our services

WHAT WE DO WITH THE INFORMATION WE GATHER

We use this information to:

• Maintain internal records
• Improve our products and services
• Periodically send promotional emails about new products, special offers, or relevant information
• Contact you for market research purposes
• Customize the website to your interests
• Process donations or support your fundraising
• Personalize your experience, but without sharing your personal information with third parties

YOUR RIGHTS

You have the right to:

• Access all information we hold about you, free of charge
• Have your data erased (with certain exceptions)
• Unsubscribe from marketing/newsletters at any time

To exercise these rights, please contact I Need an Expert, 49 Boundary Road, Inanda, Gauteng, 2196 or email david@ineedanexpert.co.za.

AGED UNDER 18

If you are under 18, please obtain permission from a parent/guardian before providing personal information.

SECURITY

We are committed to securing your information through physical, electronic, and managerial procedures to prevent unauthorized access or disclosure.

COOKIES

We use cookies to analyze web traffic and improve your experience on our website. Cookies allow us to tailor the website to your preferences. You can accept or decline cookies; however, declining cookies may limit your website experience.

LINKS TO OTHER WEBSITES

Our website may contain links to other sites. We are not responsible for the protection and privacy of any information you provide on those sites. Please review the privacy policies of those websites.

CONTROLLING YOUR PERSONAL INFORMATION

You can restrict the collection or use of your personal information by:

• Unchecking the box indicating your consent to receive direct marketing
• Changing your mind at any time by contacting david@ineedanexpert.co.za

We will not sell, distribute, or lease your personal information to third parties unless required by law.

You may request details of the personal information we hold about you under the Protection of Personal Information Act (POPIA). To request this, please write to I Need an Expert, 49 Boundary Road, Inanda, Gauteng, 2196, or email david@ineedanexpert.co.za.

If you believe any information we hold is incorrect or incomplete, please contact us, and we will promptly correct it.

For any queries, contact david@ineedanexpert.co.za or +27 68 229 7868.